At SpinBet, your privacy matters. We are committed to protecting your personal data and ensuring transparency in how your information is collected, used, and stored. This Privacy Policy outlines the types of data we collect, why we collect it, and your rights regarding your personal information when using our gaming platform.
1. General Information
This Privacy Policy explains how SpinBet (“we”, “us”, “our”) collects, uses, stores, and safeguards your personal data when you use our casino website or mobile application. Protecting your privacy and personal information is one of our highest priorities. We comply with the General Data Protection Regulation (GDPR) and all applicable local laws.
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
-
Name, surname, date of birth
-
Contact details: email address, telephone number, residential address
-
Verification documents: identification documents, proof of address
-
Payment information: bank account details, transaction history
-
Technical data: IP address, device type, cookies, session history
-
Gaming activity data: bets, winnings, bonuses, account preferences
3. Purposes for Data Processing
Your personal data may be processed for the following purposes:
-
Registration, identification and age verification
-
Managing your account and providing core gaming services
-
Processing payments and ensuring transaction security
-
Identity verification in compliance with gambling, AML, and KYC regulations
-
Awarding bonuses, and managing promotions and loyalty programs
-
Personalizing advertising, recommendations, and customer support
-
Analytical research to improve our services and products
-
Fulfilling legal, regulatory and licensing requirements
4. Data Sharing and Storage
Personal data is shared only as required:
-
With financial institutions or payment processors to carry out transactions
-
With gaming software providers and loyalty partners that help operate our services
-
With authorities or regulators, if required by applicable law
-
With marketing and analytics partners, but only in anonymized or aggregated format
All data is stored on secure servers using encryption and multi-level access controls. We implement up-to-date technical and organizational measures to protect your information.
5. Cookies and Tracking Technologies
SpinBet uses cookies and similar technologies to:
-
Remember user preferences and settings
-
Analyze website and app usage statistics
-
Personalize marketing content and offers
-
Improve security and functionality
You can manage your cookies settings in your browser. Disabling cookies may affect website functionality.
6. Your Rights
You have the right to:
-
Access your personal data
-
Correct or update inaccurate information
-
Request erasure of your personal data (“right to be forgotten”)
-
Restrict or object to certain data processing activities
-
Withdraw consent for marketing communications
-
Request data portability to another service provider
To exercise any of your rights, contact our support team via live chat or our contact form. We respond to all requests as required by law.
7. Data Security
We use SSL encryption for all data transfers and transactions. Servers are protected by advanced access controls and firewalls. Our system is regularly audited, and we employ two-factor authentication for sensitive account changes or withdrawals.
8. Data Retention
Your data is retained only for as long as necessary to fulfil the purposes outlined above and as required by law. Once personal data is no longer needed, it will be securely deleted.
9. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and, where necessary, we will notify you directly.
10. Contact Information
If you have any questions, concerns, or requests related to your privacy or our data practices, please reach out to us via live chat or through the contact form available in your account area.
